In compliance with the duty of information provided for in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of 11 July, the following general information data from this website is provided below:

The owner of this website,, (hereinafter “Website”) is the following:
LA CRESTA INVERSIONES SL, with NIF: B63172274 and registered in the Commercial Register of Barcelona. Registration data : Sheet: B-276840 Volume: 35698 Folio: 12
Contact details are as follows:
Address :C/Mallorca, 281, 3º1º, 08037, Barcelona



The purpose of these General Conditions of Use (hereinafter Terms) is to regulate access and use of the Website. For the purposes of these Terms, the Following shall be understood as the Website:

  • The external appearance of the display interfaces, both statically and dynamically, i.e. the navigation tree; and all elements integrated into both the display interfaces and the navigation tree (hereinafter Contents) and all those online services or resources that you may offer to Users (hereinafter Services).

The Arenal Group reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated therein. The User acknowledges and accepts that at any time The Arenal Group may interrupt, deactivate and/or cancel any of these elements that are integrated into the Website or access to them.

Apart from the cost of connecting through the telecommunications network provided by the access provider, and which the User has contracted, some of the Contents or Services offered by the Arenal Group or, where applicable, third parties through the Website may be subject to the prior contracting of the Content or Service, in which case it will be clearly specified and / or made available to the User the corresponding General or Particular Conditions by which this is governed.

The use of any of the Contents or Services of the Website may be made by subscription or prior registration of the User.


The access, navigation and use of the Website, as well as by the spaces authorized to interact between the Users, and the User and the Arenal Group, such as the comments and / or blogging spaces, confers the status of User, so that it is accepted, since the navigation of the Website is initiated, all the Conditions established herein, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory as the case. Given the relevance of the above, it is recommended that the User read them each time he/she visits the Website.

The Arenal Group Website provides a wide range of information, services and data. The User assumes responsibility for making correct use of the Website. This responsibility shall extend to:

  • A use of the information, Content and / or Services and data offered by the Arenal Group without being contrary to the provisions of these Conditions, the Law, morality or public order, or that in any other way may involve injury to the rights of third parties or the same functioning of the Website.
  • The veracity and legality of the information provided by the User in the forms extended by the Arenal Group for access to certain Content or Services offered by the Website. In any case, the User will immediately notify the Arenal Group of any event that allows the misuse of the information recorded in such forms, such as, but not only, theft, loss, or unauthorized access to identifiers and / or passwords, in order to proceed to their immediate cancellation.

The Arenal Group reserves the right to withdraw all comments and contributions that violate the law, that disrespect the dignity of person/persons, that are discriminatory, xenophobic, racist, pornographic, spam, that threaten youth or children, public safety or anything that, in its view, would not be suitable for publication.

In all cases, The Arenal Group will not be responsible for the opinions expressed by Users through comments or other tools of blogging or participation that may be available.

The mere access to this Website does not imply any kind of commercial relationship between the Arenal Group and the User.

The User declares himself/herself to be of legal age and have sufficient legal capacity to be bound by these Terms. Therefore, the Arenal Group Website will not in contact with minors and the Arenal Group declines any responsibility for any breaches of this requirement.


The Arenal Group does not guarantee the continuity, availability and usefulness of the Website, or its Contents or Services. The Arenal Group will make every effort to ensure that the Website is functional, however, it is not responsible or guarantees that access to this Website will not be uninterrupted or error-free.

Nor is it responsible or warrants that the content or software that can be accessed through this Website is error-free or causes damage to the User’s computer system (software and hardware). In no case the Arenal Group will be liable for losses, damages or damages of any kind arising from access, navigation and use of the Website, including, but not limited to, those caused to computer systems or those caused by the virus introduction.

The Arenal group is also not responsible for any damages that may be caused to users due to improper use of this Website. In particular, it is not responsible in any way for any outages, interruptions, failures or defects of telecommunications that may occur.


In accordance with the directive established by fundamental Law 15/1999 on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, December 21, which approves the Regulations implementing fundamental law 15/1999, of December 13, protection of Personal Data (RDLOPD), The Arenal Group undertakes to adopt the necessary technical and organizational measures, according to the level of security of the data collected, in such a way as to ensure the security of personal data and prevent its alteration , loss, treatment or unauthorized access.

In accordance with the provisions of article 5 of the LOPD, the User is informed that the personal data collected by the Arenal Group, through the forms extended on its pages, will be entered in an automated file under the responsibility of the Arenal Group, and duly declared and registered in the General Registry of the Data Protection Agency, in order to facilitate, expedite and comply with the commitments established between both parties or the maintenance of the relationship established in the forms to respond to a request or inquiry.

As long as the User does not communicate otherwise to the Arenal Group, it will be understood that his/her data has not been modified, that the User undertakes to notify any variation and that he/she has the consent to use them for the specific, explicit and legitimate for which they have been obtained. It may even be used for a commercial purpose of personalization, operational and statistical, and activities specific to its social object, expressly authorizing the Arenal Group for the extraction, storage of data and marketing studies to adapt the Content offered to the User, and thus improve the quality, operation and navigation of the Website.

On occasions when the User could provide his/her data through forms, in order to make inquiries, request information and / or for reasons related to the Content offered on the Website, if the data provided by the User are essential for the correct development of all this, the User will be informed indicating that they are data whose completion is mandatory.

If you do not authorize the processing of your data for the purpose indicated in the preceding paragraph(s), the User may exercise his/her rights of information-access, rectification, cancellation and opposition, (ARCO Rights) which he/she has and which may be grouped before The Arenal Group, in accordance with title the III LOPD and the RDLOPD. To do this, you must consider the following connotations:

  • Right of Access: It is the right of the User to obtain information about his specific personal data and the processing that Grup Arenal has carried out or performs, as well as the information available about the origin of such data and communications carried out or planned them.
  • Right of Rectification: It is the right of the User to modify the data that, being inside the automated file, proves to be inaccurate or incomplete.
  • Right of Cancellation: It is the right to delete the personal data of the User, except as provided in other applicable laws that determine the obligation of the retention of the same, in a time and form.
  • Right of Opposition: It is the right of the User not to carry out the processing of his personal data or the processing of them by the Arenal Group.

Therefore, the User may exercise his rights by written communication addressed to the Arenal Group with the reference “”, specifying:

  • Name, surname of the User and copy of the ID. In cases where representation is accepted, it will also be necessary to identify by the same means of the person representing the User, as well as the document proving the representation. The photocopy of the ID card may be replaced, by any other means valid in law that proves the identity.
  • Petition with the specific reasons of the request or information to be accessed.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document attesting to the request it makes.

The User must use a shipping method that allows to prove the sending and receipt of the request.

This application and any other accompanying documents must be sent to the following address and/or email address:

Address: C/Mallorca, 281, 3rd, 08037, Barcelona
Phone: 693.22.96.43

The Arenal Group reserves the right to modify its Privacy Policy, according to its own discretion, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. The use of the Website after such changes will imply acceptance of them.


  • Cookies:

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – on the different devices that you can use to browse – so that the server remembers certain information that is subsequently and only the server that implemented it will read. Cookies make browsing easier, make it more user-friendly, and do not damage the navigation device.

Cookies are automatic procedures for collecting information regarding the preferences determined by the User during his/her visit to the Website in order to recognize him/her as a User, and to personalize his/her experience and use of the Website, and may also, by way of example, help identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time you have been on the Website and the sites visited just before and after it. However, no cookie allows the user to contact the User’s phone number or any other means of personal contact. No cookie may extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be part of the Cookie file is for the user to personally give that information to the server.

  • Own cookies:

They are cookies that are sent to the User’s computer or device and managed exclusively by Grup Arenal for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and its experience as a User. These cookies allow to recognize the User as a recurring visitor to the Website and adapt the content to offer content that suits their preferences.

The entity(s) responsible for the provision of cookies may transfer this information to third parties, provided that it is required by law or a third party processes this information for such entities.

  • Disable, reject and delete cookies:

The User can disable, reject and delete cookies – in whole or in part – installed on his/her device using the settings of his/her browser (including Chrome, Firefox, Safari, Explorer). In this sense, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must, go to the instructions provided by the Internet browser he/she is using. In the event that you refuse the use of cookies, in whole or in part, you may continue to use the Website, although you may have limited use of some of the features of the Website.

  • Changes to the Cookies Policy:

The Website’s Cookie Policy may change or update, so it is advisable to review this policy each time you access the Website in order to be adequately informed about how and why we use cookies.


It is reported that the Grup Arenal Website makes or may make available to Users means of link (such as, among others, links, banners, buttons), directories and search engines that allow Users to access websites owned and / or managed by third parties.

The installation of these links, directories and search engines on the Website is intended to make it easier for Users to search for and access the information available on the Internet, without being considered a suggestion, recommendation or invitation to the visit them.

The Arenal Group does not offer or market by itself or through third parties the products and/ or services available on such linked sites.

Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.

The Arenal Group will in no case review or control the content of other websites, nor approve, examine or own the products and services, contents, files and any other material existing on the aforementioned linked sites.

The Arenal Group assumes no responsibility for any damages that may be caused by access, use, quality or legality of the contents, communications, opinions, products and services of the websites not managed by the Arenal Group and that are linked on this Website.

The User or third party who makes a hyperlink from a different website to the Grup Arenal Website should know that:

No se permite la reproducción —total o parcialmente— de ninguno de los Contenidos y/o Servicios del Sitio Web sin autorización expresa de Grup Arenal.

Reproduction, in whole or in part, of any of the Contents and/or Services of the Website without the express authorization of the Arenal Group is not permitted.

No false, inaccurate or incorrect statements about the Arenal Group Website, or the Contents and/or Services thereof, are permitted.

With the exception of the hyperlink, the website on which such hyperlink is established will not contain any elements, of this Website, protected as intellectual property by the Spanish legal order, unless expressly authorized by the Arenal Group.

The establishment of the hyperlink will not imply the existence of relations between the Arenal Group and the owner of the website from which it is made, nor the knowledge and acceptance of the Arenal Group of the contents, services and / or activities offered on said website, and vice versa.


The Arenal Group, by itself or as a transferee party, owns all the intellectual and industrial property rights of the Website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts, brands or logos, color combinations, structure and design, selection of used materials, computer programs necessary for their operation, access and use, etc.). They will therefore be works protected as intellectual property by the Spanish legal system, being applicable both the Spanish and Community legislation in this field, as well as the international treaties relating to the matter and signed by Spain.

All rights reserved. Under the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including its modality of making available, all or part of the contents of this website, for purposes of this website are expressly prohibited any medium and by any technical means, without the authorization of the Arenal Group.

The User undertakes to respect the intellectual and industrial property rights of the Arenal Group. You may view the elements of the Website or even print, copy and store them on your computer’s hard drive or on any other physical media as long as it is, solely for your personal use. The User, however, may not delete, alter, or manipulate any protection device or security system that was installed on the Website.

In the event that the User or third party considers that any of the Contents of the Website constitutes a violation of the rights of intellectual property protection, he must immediately communicate it to the Arenal Group through the contact details in the section of GENERAL INFORMATION of this Legal Notice and General Conditions of Use.


The Arenal Group reserves the right to file civil or criminal actions that it deems necessary for the improper use of the Website and Contents, or for the breach of these Conditions.

The relationship between the User and the Arenal Group will be governed by the regulations in force and applicable in the Spanish territory. If any dispute arises regarding the interpretation and/or application of these Terms, the parties shall submit their disputes to ordinary jurisdiction by submitting to the appropriate judges and tribunals under law.


PRIVACY POLICY to protect individual rights, especially in relation to automated processes and with the desire to be transparent with the User, has established a policy that includes all such treatments, the purposes pursued for the latter, the legitimacy of the same and also the instruments available to the User so that he can exercise his rights. 

Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree, please send an email to

The updated version of this privacy policy is the only one applicable for the duration of use of the website until there is no other version to replace it.

 For more additional information on the protection of personal data we invite you to consult the website of the AEPD (Spanish Data Protection Agency)


Data collection

Your data is collected by the OWNER.

Personal data refers to all information relating to an identified or identifiable natural person (affected person). An identifiable person who can be identified, directly or indirectly, is, in particular by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more specific elements, specific to his physical identity, genetic, genetic, psychic, economic, cultural or social.

The data that will generally be collected are: First and last name, address, email, telephone number, date of birth, data related to means of payment. Other data may be collected and the User is informed.


For what purpose is your personal data processed?

The purpose of the processing of personal data that may be collected is to use them mainly by the OWNER for the management of their relationship with you, to be able to offer you products and services according to your interests, improve your user experience and where applicable, for the processing of your requests, requests or orders. A business profile will be developed based on the information you provide. No automated decisions will be made based on that profile.

The data provided will be kept as long as the commercial relationship is maintained, provided that it is not requested by the interested party to delete it, or for the years necessary to comply with the legal obligations.

 They will be recorded in the customer file and their processing will be recorded in the register of treatments to be carried by the OWNER (before May 25, 2018 could also be included in the file prepared with the personal data registered in the AEPD (Agency Data Protection) or the competent body of the respective Autonomous Community).


What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data is:

– The correct execution or performance of the contract

– The legitimate interest of the OWNER

– The consent of the user or customer for the processing of their data


To which recipients will the data be communicated?

Los datos personales del Usuario podrán eventualmente ser comunicados a terceros relacionados con el TITULAR por contrato para la realización de las tareas necesarias para la gestión de su cuenta como cliente y sin que tenga que dar su autorización.

Also when communications had to be made to the authorities in case the User has taken actions contrary to the Law or violated the content of the legal notice./span>

The User’s data may be communicated to other companies in the group, if any, for internal administrative purposes that could involve the processing of such data.

The User’s personal data may be transferred to a third country or to an international organization, but he/she must be informed when such transfer is to occur, and of the conditions of the transfer and the recipient.

When some data are mandatory to access specific functionalities of the website, the OWNER will indicate such mandatory character at the time of the collection of user data.



When browsing this site, the cookies of the OWNER of the site in question and / or the third party companies, may be deposited on your computer, tablet or mobile phone. During the first browsing, an explanatory banner will appear on the use of cookies. Therefore, by continuing the navigation, the User will be considered as informed and has accepted the use of such “cookies”. The consent granted will be valid for a period of thirteen months.

For more information see our cookie policy.


User rights

The user is informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to limit the processing relating to his person, a right to delete the transfer of personal data transmitted to the controller and the right to the portability of his data.

The user has the possibility to file a complaint with the AEPD (Spanish Data Protection Agency) or competent body of the respective Autonomous Community, when he has not obtained a satisfactory solution in the exercise of his rights through a written addressed to it.

Unless the User objects, by sending an email to the email address, their data may be used, if applicable, if applicable, for the sending of commercial information of the Arenal Group.

The data provided will be kept for as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.

The User is responsible for the information provided through this website to be true, responding to the accuracy of all the data communicated and will keep it up-to-date to reflect a real situation, being responsible for information false or inaccurate you provide and any damages, inconveniences and problems that may cause to the Arenal Group or third parties.

This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access or misuse of your data, its manipulation, deterioration or loss.

However, the User must take into account that the security of computer systems is never absolute. When personal data is provided online, such information may be collected without your consent and processed by unauthorized third parties.

the Arenal Group declines any responsibility, the consequences of such acts may have for the User, if he/she published the information voluntarily.

You can access and exercise these rights by written and signed request that can be sent to the address C / Mallorca 281, 08037 Barcelona, attaching a photocopy of the ID or equivalent document.

The request may also be sent to the following email:

These rights will be taken care of, within 1 month, which may be extended to 2 months if the complexity of the application or the number of applications received so requires. All this without prejudice to the duty to retain certain data in the legal terms and until they prescribe the possible responsibilities arising from possible processing, or, where appropriate, a contractual relationship.

In addition to the above, and in relation to data protection regulations, users who request it have the possibility to organize the destination of their data after their death.